Cultural Change Overview

Course Objective
The aim of this courses is to introduce the principles and practices required to “take the people with you” when managing business change.

Course Content

• Understanding business change
• Developing and achieving strategic vision
• Organising for change using programmes and projects
• Identifying, specifying, measuring and realising benefits from business change
• Understanding the role of culture as a capability that enables attainment of business goals
• Recognising the place of cultural change in a transformation initiative
• Examining the nature of culture, how it evolves and how it manifests itself
• Defining culture through understanding of the Primary Cultural Influencers
• Measuring and benchmarking organisational culture using a cultural audit
• Establishing a target (desired) culture based upon the achievement of goals and benefits
• Determining practical actions to shift the culture from the present to the desired state
• Understanding the value systems and beliefs of groups and individuals and how these create attitudes/mindsets that influence behaviours
• Transforming group and individual attitudes and behaviours
• Embedding cultural change actions within the overall transformation initiative

PINACCA©
Underpinning the content of these courses will be PINACCA© (Principles in Applied Cultural Change & Alignment), which has been devised in order to augment Best Practice approaches and to provide a full set of guidance to those undertaking cultural change as part of a business transformation initiative. It embodies a series of processes, models and components, bound together by a proven framework of planning and control mechanisms that recognise the multifaceted nature of such change and the need for all activities to be managed in a coordinated manner, often over an extended period of time.

Delegate Profile
The course will be useful for directors, SROs (senior responsible owners), senior managers and public officers, Programme Directors/Managers and Business Change Managers. It will also be relevant to those involved in Organisational and/or Workforce Development, HR Managers and HR Business Partners/Coordinators, plus anyone seeking productivity and/or service delivery improvement through transformation initiatives.

Course Duration
This course is run over one day.